Oela Solutions Limited

Secure Online Ticketing System

Secure Online Ticketing System

A major entertainment provider commissioned Oela Solutions to develop a secure, scalable online ticketing platform to manage public events. The system was designed to issue unique, trackable tickets, support high-demand sales periods, and provide detailed analytics for CRM and marketing use. User and ticket data were critical, so the project prioritized privacy, speed, and accuracy.

Key Features Delivered:
  • Secure ticket generation and QR-based validation system
  • Member registration with tiered access and CRM integration
  • Real-time ticket inventory tracking and fraud prevention
  • Scalable backend for high-concurrency ticket sales
  • Dashboard for event organizers to view sales, user data, and marketing insights
  • Data structure optimized for segmentation and personalized offers

The result of project

The system successfully launched with immediate public adoption. Ticket sales doubled year-over-year, and the platform handled multiple peak campaigns without performance issues. Clients now use the built-in analytics tools to better understand their audience and drive re-engagement through personalized promotions. Security protocols ensured no fraud incidents were recorded in the first year of operation.

Project Information

Clients:

National Concert Organizer

Category:

Ticketing & Events

Date:

August 2021

Address:

Hong Kong
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